We accept deposits through cards, electronic wallets, bank transfers and Bitcoin, and requests to withdraw return funds to a verified payment option. Every transaction passes through our payment process, and selected accounts may need an extra check before money are released.
Payment options available to players at our casino
A number of payment options are available, letting you to choose the option that fits your account and preferred currency. Payments made with cards are convenient for fast deposits, e-wallets provide fast electronic steps, and bank payment remains useful for larger payments. Bitcoin is also available for players who favour deposits in cryptocurrency.
The following table gives a brief overview of our supported options, indicative minimum amounts and processing times. Our payment team assesses availability, account eligibility and verification requirements by payment method before processing begins.
| Payment method | Example minimum deposit | Usual processing period | Indicative fee |
|---|---|---|---|
| Debit or credit card | 10 EUR | Instant to a few minutes | Free |
| E-wallet | 10 EUR | Instant to a few minutes | Free |
| Bank wire transfer | 50 EUR | 1–3 business days | Free |
| Bitcoin | 0.0002 BTC | Network-dependent | Network fee applies |
Our minimum funding amount examples show the smallest amount shown for each method, not a guaranteed limit for each account. Availability can differ by region, and our team may require a verified account before accepting a deposit.
Players who appreciate the Train collection can explore train pokies after funding their balance. That same account area handles deposits, withdrawals and payment records, so your selected method and available balance remain easy to check.
From the first deposit to a withdrawal
Deposits move through a short sequence: you choose a payment method, enter the amount and confirm the transaction. Next, we receive the instruction, verify the transaction details and place the cleared funds in your player balance. Your account records normally show a successful confirmation after processing has finished.
Because we must verify the recipient and protect your funds, withdrawals follow a controlled process. Our payment team checks that the request comes from a verified account, confirms that the destination is allowed and reviews any account checks that apply. Once approved, the funds are sent to the chosen method.
| Stage | Deposit | Withdrawal |
|---|---|---|
| 1. Method selection | Choose an available payment option | Choose an eligible withdrawal destination |
| 2. Amount confirmation | Enter and confirm the deposit amount | Enter and confirm the withdrawal amount |
| 3. Account review | Payment details are validated | Identity and account status are reviewed |
| 4. Processing | Cleared funds enter the casino balance | Approved funds are sent to the destination |
| 5. Confirmation | The transaction appears in the records | The transaction status is recorded |
A submitted request does not count as a completed payment in our casino. The recorded status changes solely after the applicable stage has been checked, which helps us maintain a clear transaction history for your account.
Minimum deposits and practical limits
A deposit begins at 10 EUR on our card and electronic wallet options, while bank transfers have an example minimum of 50 EUR. Bitcoin deposits begin at 0.0002 BTC, with the blockchain network fee considered separately. These are indicative entry points for our service, and regional availability may affect the final amount.
Our limits are tied to protect both your balance and the integrity of processing of payments. When a specific account has a lower or higher method limit, the related value is shown before confirmation. We do not ask you to send more than the amount displayed for the chosen option.
- Card and e-wallet deposits can start from 10 EUR.
- Bank transfers can start from 50 EUR.
- Bitcoin deposits can start from 0.0002 BTC, excluding the network fee.
Allow sufficient time for the provider handling payments or blockchain network to process higher transfers. Because our team cannot reverse an external payment move, check the destination, currency and amount before submission.
Payment security and identity checks
We use account checks to keep deposits and withdrawals connected to the correct player. When required, we may request information that approves your identity, payment ownership and account details. Verification may involve a document, payment record or another approved check.
We consider payment information items as sensitive account details. We use transaction details to complete the payment, determine account eligibility and address applicable fraud prevention checks. We never ask you to share a complete card number, banking password or wallet recovery phrase in an email or chat message.
- Confirm that account information is current before requesting a withdrawal.
- Use only payment methods registered to your own account.
- Check the displayed amount, currency and destination before confirmation.
Our casino can place a transaction on hold during the review process. That pause is not an approval, and we will identify the next required step within your account or through our payment customer support team.
Processing periods from start to finish
Card and e-wallet deposits are typically reflected within minutes once the payment partner approves them. Bank account transfers can take 1–3 business days, depending on the sending institution and our receiving bank. Bitcoin deposits depend on network confirmation times and network congestion, so the total time may vary.
Our team first approves the request for a withdrawal and completes relevant account checks, after which processing timing begins. A withdrawal to an eligible card or e-wallet may then follow the provider’s regular processing window, while bank and crypto transfers depend on the receiving institution or network. Our records track when every request is received, reviewed and released.
Payment providers can add verification transfers outside our casino. Our team monitors delayed transactions and updates account status when information arrives, though the response time of an external provider is outside our control.
Fees, currency and transaction records
Our casino does not add an ordinary processing fee to card, e-wallet or bank-move payments shown in our method table. A Bitcoin deposit may incur the blockchain network fee, which depends on live network conditions rather than our service. We disclose any provider-particular charge before transaction confirmation whenever possible.
Exchange-rate conversion may change the final amount that is received or sent. If your method and account balance use different currencies, the rate set by the provider may change the amount displayed for confirmation. The transaction entry includes the recorded amount and relevant conversion details.
The records within your account provide an easy-to-follow audit trail for payment activity. They let you check the submitted amount, recorded status and resulting balance movement. Should a figure not match your expectation, our customer player support team can review the details in addition to you.
Support for payment issues
Our payment customer support team helps with missing deposits, incomplete withdrawals, unavailable methods and transaction-record queries. Contact us with the payment method, transaction date, amount and message displayed in your account. Please do not send full card numbers, banking credentials or private wallet keys.
Certain issues need more time from the provider handling payments rather than our team. Our team still checks the transaction, documents the stage reached and shares the latest available update. Our aim is to explain the delay plainly rather than leave an unexplained gap within your account record.
Bonus-relevant turnover and account conditions may also affect a payout request. We apply the related promotional terms before releasing money, and our team can explain which requirement remains outstanding if a request needs additional review.
Our payment service at a glance
We support cards, electronic wallets, bank account transfers and Bitcoin, and every deposit moves through clear confirmation, validation and balance-credit steps. Withdrawals receive an further review of the account and destination before release, and our records display the full transaction history. For help with a payment, our team can verify the applicable stage and outline what comes next.
